Does the Software Bill Drop When the Roster Shrinks?

Yes. On L4, the facility tier moves in both directions automatically. If the active count falls into a lower rung, the next invoice drops. You do not call anyone. You do not open a support ticket. You do not re-negotiate a contract because the season ended.

The change does not land mid-cycle as a surprise proration. It takes effect on the next invoice. The current cycle stays put. The following cycle follows the real active count.

Many youth gyms see the name list grow in winter and shrink in summer. That name list is not the L4 bill.

L4 looks at who trained in the last 90 days or who is on a current program. If summer athletes stop training and leave programs, the active count can fall on the next invoice. Quiet months can put a gym back under 25 actives, which is free for the facility plan.

Roster export size alone does not set the rung. Training and program assignment do.

The facility subscription is priced in CAD plus applicable tax. Confirm the current numbers on l4performance.ca/l4 before you plan around them.

• Free under 25 active athletes
• $99.99 per month up to 500
• $139.99 for 501 to 1,000
• $199.99 for 1,001 to 2,000

Tiers move up the same way they move down. Cross from 500 to 501 active athletes and the next invoice is $139.99. Fall from 501 back to 500 or below and the next invoice is $99.99. Fall under 25 and the next invoice is free.

Booking is a separate optional add-on at $100 CAD per month. That line does not ride the athlete rungs. See Is booking included, or an add-on?

The bill does not drop because you feel quieter. It drops because the active count crossed a rung.

On L4, an athlete is active if they completed a training session in the last 90 days, or if they currently hold an active program assignment. Archive someone and they stop counting the same day. They count again later if they train or get a program assignment. The full test is on What counts as an active athlete?

That is why a seasonal roster can move the invoice without a cleanup project. After a block ends, athletes who stop training age out of the 90-day window. Athletes you archive drop off that day. If the remaining active count sits in a lower rung, the next invoice follows it.

If you never archive, the 90-day session test still applies on its own. Archive is the fast path, not the only path.

If you already know your roster size and how many athletes trained in the last 90 days, use the gym software pricing calculator to see the L4 estimate next to those numbers.

No mid-cycle proration is a predictability rule. If your active count crosses a boundary on a Tuesday, this month's invoice does not get rewritten on Wednesday. The current bill stays the bill you already have. The next one uses the new rung.

That works in both directions. A mid-cycle spike does not produce a surprise top-up. A mid-cycle drop does not produce a mid-cycle credit. The step happens on the next invoice.

If you are comparing vendors, ask this as a written question: if our count falls into a lower tier, does the price fall, and on which invoice? A plan that only ratchets up is still a tax on the quieter months. That is the same problem laid out in Why You Should Not Pay for Athletes Who Are Not Training.

Strength and conditioning software your coaches run the floor on, with an athlete and parent app that creates new revenue for your facility.

Strength and conditioning software

This is the facility subscription, the bill the gym pays for the product. It is not the parent-facing layer. Families who choose Premium or a home program pay those on their own. The facility gets a share of those purchases. That is a different money flow, covered in Who pays for gym software? and What can a parent see without paying?

L4 does not take a percentage of booking revenue. Booking payments go to the facility's own payment account. That question is Does the platform take a booking cut?

L4 is built for youth athletes training in a facility, plus a parent portal. It is not a program marketplace for athletes who never enter the building, and it is not lab-grade force-plate hardware. The rungs above are for the in-facility roster, counted as active.

For the rest of the checklist, see Questions to ask any gym software. The wider picture is in the gym revenue and software guide.

If you are still choosing a vendor, start with How to choose youth training gym software.