Who Pays for Gym Software?
By Ryan SchickFounder, L4 Performance / COO, Orillia Sports Medicine
4 min read
Three Money Flows
There are three money flows in this category. Most arguments about "what software costs" mix them together.
- The facility pays the vendor.
- The athlete pays the vendor.
- The parent pays, and the facility gets a share.
L4 uses the first and the third. It is not built as the second.
L4 is built for youth athletes training in a facility, plus a parent portal. It is not a program marketplace for athletes who never enter the building. It is not lab-grade force-plate hardware. Read the rest of this page with that scope in mind.
The Facility Pays the Vendor
The gym pays the facility subscription. Confirm current prices on l4performance.ca/l4. Figures below are CAD plus applicable tax.
- Free under 25 active athletes
- $99.99 per month up to 500
- $139.99 for 501 to 1,000
- $199.99 for 1,001 to 2,000
An athlete is active if they completed a training session in the last 90 days, or if they currently hold an active program assignment. Archive someone and they stop counting the same day. They count again later if they train or get a program assignment. That definition is What counts as an active athlete?
Tiers move in both directions automatically. If the active count falls into a lower rung, the next invoice drops. There is no mid-cycle proration. The change takes effect on the next invoice. That rule is Does the software bill drop when the roster shrinks?
If an athlete stopped training, see Why you should not pay for athletes who are not training.
Booking, if you want it, is also a facility-pays line. It is an optional add-on at $100 CAD per month. It is not inside the subscription. Details: Is booking included, or an add-on?
If you already know your roster size and how many athletes trained in the last 90 days, use the gym software pricing calculator to see the L4 estimate next to those numbers.
The Athlete Does Not Pay the Vendor Here
The second model is a marketplace. The athlete (or the family, acting as a customer of the platform) buys a program from the vendor, often with no facility in the middle. L4 is not that. If the athlete never enters the building, this is the wrong product.
That is a scope limit, not a slogan. It keeps the facility subscription attached to in-facility training, and it keeps the parent portal attached to that same athlete.
The Parent Pays, and the Facility Gets a Share
The parent-facing layer is optional and paid by the family when they choose it.
Free base, no parent payment: profile, wellness-style tracking, goals, personal records, base player card, workout viewing, messaging the coach. Full list: What can a parent see without paying?
Paid by the family:
- Premium: $9.99 CAD per month per athlete, for ranking and season-summary style reporting
- Home program: one-time purchase per four-week block, facility-configurable, commonly $79.99 to $99.99
Those purchases use a Stripe Connect split. The facility receives the majority by default (70 facility / 30 platform), unless a tenant has a negotiated override.
So: parent pays the vendor path, facility receives its share. That is not the same as the gym raising its own software bill to fund parent features. The revenue case is in The Revenue Stream Most Gyms Are Missing.
Booking Is Still Facility-Pays, With No Cut
L4 does not take a percentage of booking revenue. Booking payments go to the facility's own payment account. The gym pays the $100 add-on. The booking payments themselves are not shared on the 70 / 30 split.
Do not blend that with Premium and home programs. Two products, two paths. The cut question is Does the platform take a booking cut?
How to Use This When You Compare Tools
Strength and conditioning software your coaches run the floor on, with an athlete and parent app that creates new revenue for your facility.
Strength and conditioning software
Write three columns: facility pays, athlete pays, parent pays (and who gets a share). Put every line item in one column.
Then ask what "active" means, whether the facility bill falls when the roster shrinks, whether booking is an add-on, and whether booking payments are cut. Ask what a parent sees at $0. If you leave, ask any vendor about export and what happens to the data. I am not describing L4's export behavior on this page.
Also ask whether the coaching tool hooks into Claude or ChatGPT, or locks you into a built-in bot. L4 connects your coach login to Claude and ChatGPT today. Muse is pending. Setup: connect Claude or ChatGPT to L4.
The index of those questions is Questions to ask any gym software. For sticker price versus all-in cost, see What Gym Software Really Costs Once You Add It Up. The hub is the gym revenue and software guide.
If you are still choosing a vendor, start with How to choose youth training gym software.
Frequently asked questions
Who pays for L4?
The facility pays the subscription and, if it wants booking, the $100 add-on. Families who choose Premium or a home program pay those, and the facility receives a share. L4 is not built as a marketplace where the athlete pays the vendor with no facility in the middle.
What are the three money flows?
The facility pays the vendor. The athlete pays the vendor. The parent pays, and the facility gets a share. L4 uses the first and the third. It is not built as the second.
Do booking payments use the same 70 / 30 split as Premium?
No. Booking payments go to the facility's own payment account. They are not shared on the 70 / 30 split. That split applies to parent-paid Premium and home programs.
What can a parent use at $0?
Profile, wellness-style tracking, goals, personal records, base player card, workout viewing, and messaging the coach. Premium and home programs are optional choices on top of that free base.
If summer athletes stop training, does the facility still pay the same software bill?
Only if those athletes still count as active. L4 bills active athletes, not every name on an old roster. If summer athletes stop training and leave programs, the active count can fall on the next invoice. See Does the software bill drop when the roster shrinks?
Can a quiet month put the facility back on the free under 25 plan?
Yes, if the active count falls under 25. Active means trained in the last 90 days or on a current program. The change shows on the next invoice, not mid-cycle. Free under 25 is the facility plan. Booking is a separate add-on if you turn it on.
Related reading
What Can a Parent See Without Paying?
Parents can see profile, tracking, goals, records, the base player card, workouts, and coach messages without buying Premium or a home program.
Gym Software Prices: What You Really Pay Once You Add It Up
Free under 25 active athletes. Compare gym software prices by who trained in the last 90 days, not roster size, plus fees and add-ons.
The Revenue Stream Most Gyms Are Missing: Parent-Paid Athlete Subscriptions
Retail and nutrition upsells are not the only gym revenue idea. See how parent-paid athlete subscriptions and home programs add revenue with zero floor hours.